FREQUENTLY ASKED QUESTIONS
all the Questions YOU MAY HAVE.
At Olympus at Three Springs in Durango, CO, your ideal home awaits with flexible floor plans including studios, one-bedroom, and two-bedroom apartments. Have questions? Our FAQs page offers insightful answers to help you navigate our vibrant community and find the perfect fit for your lifestyle.
Availability & Floorplans
Can I be added to a waitlist if no units are available?
Yes. You can be added to the waitlist if no units are available.
Are there short-term or flexible lease options available?
Yes. Short-term or flexible lease options are available.
Do prices change based on lease term or floor plan?
Yes. Pricing may vary based on the lease term or floor plan.
Application & Leasing
What is the application process and timeline?
The application is online, with 48 hours to provide proof of income for approval. We must send a cost sheet, pet policy, and updater, and all timelines must be met within that 48-hour period. Additionally, Stern Risk liability is sent out. At this point, upon approval, the applicant will sign the lease.What documents are required to apply?
Applicants must provide an LPEA utility account number, renters insurance, proof of income, a driver's license or passport, and a job offer letter or bank statements.
Can I lease an apartment without an in-person visit?
Yes. The leasing process can be completed online.
Fees & Payments
What fees are due at move-in and what fees are due when I apply (application, admin, deposit)?
The application fee is due when applying. The rent deposit and pet deposit, if applicable, are also required. At move-in, residents pay prorated rent, HOA, Spectrum, and pet rent, if applicable.
Are there additional monthly fees (pet rent, parking, amenities)?
Covered parking, pet rent, and HOA fee.What payment methods are accepted?
Accepted payment methods include the online portal, bank payments, credit and debit cards, cashier's checks, money orders, and personal checks.
Are late fees charged for late rent, and when?
Yes. Late fees are charged on the 8th of each month.
Resident Policies
What is the guest policy?
Visitors are requested to park on the outer perimeter of the property.What is your smoking policy?
Smoking is not permitted at the property.
Amenities & Community Features
What are the hours of operation for amenities (pool, gym, clubhouse)?
N/AAre there community events or resident programs?
Yes, we have community events and resident programs.
Parking & Transportation
Are parking permits required?
Yes. Parking permits are required.
Utilities & Services
How do I set up electricity, water, and internet?
Olympus bills for water, sewer, garbage, and internet. Residents are responsible for setting up electric service with LPEA and internet service with Spectrum.
What internet or cable providers service the community?
Spectrum provides internet service to the community.
Is renters insurance required?
Yes. These services are provided. Water, sewer, and trash are billed using a RUBS formula, so costs may vary.
Is trash, recycling, and pest control provided? If yes, what are the fee costs?
Yes, these services are provided. A RUBS formula is used for water, sewer, and trash - the price is variable.
Maintenance & Community Support
Is emergency maintenance available 24/7 and how do I submit an emergency maintenance request?
Yes. Emergency maintenance requests can be submitted by phone or through the online Loft resident portal.
Move-In & Move-Out
How do I schedule my move-in date and time?
The leasing office is flexible and will work with you on a move-in date and time.What is the move-out notice period?
A 60-day notice is required before move-out.
Accessibility
Are accessible (ADA) apartments available?
Yes, limited to very few (4 in total).
